Refund and Deposit Policy
To provide clarity and transparency, the following refund and deposit terms apply:
- Travel Nanny Bookings:
- A 25% deposit is required at the time of booking to secure your requested dates.
- If you cancel within 48 hours of booking, you will receive a 100% refund, including the deposit.
- For cancellations made less than 24 hours before the travel date, the 25% deposit is non-refundable.
- Backup Nanny Bookings:
- No deposit or cancellation fees are required for backup nanny bookings.
- Weekend Nanny Bookings:
- Advance weekend bookings require a 25% deposit of the total service cost.
- If you cancel within 48 hours of booking, you will receive a 100% refund of the deposit.
- For cancellations made less than 24 hours before the service date, the 25% deposit is non-refundable.
- Last-minute weekend bookings do not require a deposit.
- Advance weekend bookings require a 25% deposit of the total service cost.
- General Refund Policy:
- Refunds will be processed promptly for eligible cancellations.
- Refunds are not provided for same-day cancellations, except under extraordinary circumstances at Nomad Nanny’s discretion.